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Frequently Asked Questions (continued)
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Questions before ordering? Check here first!
Dynamix is going to strive to be leaders in every area of the industry. Dynamix will fight to have the highest customer satisfaction, and unwavering customer loyalty, and most important, unrivaled products. Dynamix will achieve these goals by operating in a positive, professional work environment that rewards dedication and commitment to the company, the customer and to the community.
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Q
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Do you guarantee your products or services?
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A
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On New Items, we offer a 30 day satisfaction guarantee on New products as long as you return the product in good condition with the original packaging materials. Please call for a return number.
Click here for more information.
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What if I don't want to give my credit card over the Internet?
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That's fine, simply continue through the ordering process until it asks you for a credit card number, then simply choose "check" or "phone" as a payment option and we will receive your order electronically. You can then give us your credit card number over the phone, or write us a check, and as soon as we receive payment, we'll ship your order.
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Q
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What does the Name Dynamix or Real Time mean?
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Dynamix "Real-Time” refers to the condition of the market. Always changing. We understand it is hard to keep up with technology changes and the requirements of tomorrow. Our technology allows you to receive the market price (lowest price) of your product at the time of purchase. No need to shop to compare prices. Ours are the lowest
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Do you accept international orders?
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We only deal internationally in our Asset Recovery Division
Unfortunately for consumers, at this time we do not accept international orders. We apologize for any inconvenience. Also we cannot accept international Credit Cards
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How do I know my transaction is secure?
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At Dynamixcomputers.com, your personal and account information is always secure. We employ the latest 128-bit encryption technology in all parts of our site which requires you to provide your personal account information. This is done to protect you from unauthorized use of the information you are sending to our server.
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Q
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How long does it take to ship an order?
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Generally we require 24-48 hrs to process an order. However, if there are any complications with the payment processing, or on special orders it may be delayed further. We do not process orders on weekends, therefore any orders placed over the weekend will be processed the following business day. You don't have to worry about items being out of stock due to our Dynamix inventory managment!
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Technical Support: 888.802.0304
ext 2
U.S. and Canada Sales: 888.802.0304 ext 1
International Sales: 336.306.8012 Skype FreePhone: dynamix.computers
Fax: 888.298.9442
Sales Hours: Mon-Fri 10:00AM-6:00PM(EST) / Email: sales@dynamixcomputers.com
©1999-2008 Dynamix®All rights reserved. Online Privacy Statement
Website Difficulties? Please contact webmaster@dynamixcomputers.com
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